We have tried to make everything has simple as possible so there is no confusion.
Terms & conditions.
To avoid misunderstandings, logobrain will not commence or initiate any work unless or until the deposit is paid. The deposit amount is usually 20~25% of the total price.
Our inital quote during the first consultation is approximate only (it will be within a certain ballpark price range). This is because sometimes we need more time to go away and do some initial research and think about the project further to determine our final price.
We’ll let you know the exact amount within a few days. This formal quote may be via telephone, sms or email. Once we sent you our formal quote, we won’t change the price unless you order more services from us. If you haven’t paid the deposit within two weeks, we’ll assume the project is off.
No you don’t have to sign our quote. That’s meant to be our signature shown in the little illustration there only because once we settle on a price, it remains fixed. We’re in the business of logos, not ripping people off.
Sometimes with creative services however, things can go pear shaped. We do our best to avoid any unpleasant situations. We will of course try our best to communicate with you about the project. But if you should choose to cancel any pending work, or simply change your mind and don’t wish to continue the project with us, unfortunately you won’t be entitled to a refund for the deposit.
Once the final files have been delivered, we allow up to 30 days for you to pay the final invoice from the date that it is sent. We think that is more than fair. Yes it is possible to pay in installments. The best time to organise and arrange part payments is during the initial consultation. Not a month after we send the final invoice. Right?
